Here’s your Skylish-adapted Privacy Policy, keeping the legal structure intact but aligned to your food ordering platform 👇

PRIVACY POLICY

Privacy Policy

Welcome to Skylish.

This document is an electronic record in terms of the Information Technology Act, 2000 and is published in accordance with applicable rules that require publishing the privacy policy for access or usage of the Skylish website and services (hereinafter referred to as the “Platform”).

The Platform is owned and operated by Skylish Foods Private Limited, with its registered and operational offices in India.

Your use of Skylish and its services is governed by this Privacy Policy along with our Terms of Use. By accessing or using the Platform, you agree to the collection and use of information in accordance with this Policy.

For the purpose of this Policy, “You” or “User” refers to any individual or entity using the Platform. “Skylish”, “We”, “Us”, or “Our” refers to Skylish Foods Private Limited and its affiliates.

We reserve the right to update or modify this Privacy Policy at any time. Continued use of the Platform constitutes your acceptance of such changes.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address
• Account Information: Login details and preferences
• Order Information: Food items ordered, transaction details, payment method
• Device Information: IP address, browser type, device details
• Usage Data: Interaction with the Platform, pages visited, time spent

2. How We Use Your Information

We use the collected information to:

• Process and deliver your food orders
• Provide customer support and respond to queries
• Improve our services, menu, and user experience
• Send order updates, offers, and promotional messages
• Ensure security and prevent fraudulent activities

3. Sharing of Information

We may share your information with:

• Delivery partners to fulfill orders
• Payment gateways for processing transactions
• Service providers assisting in operations (IT, analytics, etc.)

We do not sell your personal data to third parties.

4. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Remember user preferences
• Analyze Platform usage

You can control cookies through your browser settings.

6. User Responsibilities

You are responsible for maintaining the confidentiality of your account details. Skylish shall not be liable for unauthorized access due to your negligence.

7. Third-Party Services

The Platform may include links or integrations with third-party services. Skylish is not responsible for the privacy practices of such third parties.

8. Fraud Prevention and Misuse

We may monitor user activity to detect and prevent fraudulent or suspicious behavior, including:

• Providing false or invalid information
• Misuse of offers or discounts
• Placing fake or abusive orders

Skylish reserves the right to restrict or terminate accounts involved in such activities.

9. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

10. Your Rights

You may:

• Access or update your personal information
• Request deletion of your account (subject to legal requirements)
• Opt-out of promotional communications

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Skylish Support Team
Email: support@skylish.com 

12. Acceptance of Policy

By using Skylish, you acknowledge that you have read, understood, and agreed to this Privacy Policy.